MOSES ODUOR AGISA
Business Development Professional
+254 722 852177 | 0738 280787
oduoragisa@gmail.com/yahoo.com
https://www.linkedin.com/in/moses-agisa-17352378/
Career Summary
I am a dynamic Business Development & Marketing Professional with more than 15 years of professional experience in Building materials,Fintech,ICT,Telecommunication,FCMG,Imports,Exports,Manufacturing and a strong background playing pivotal role in the development, management, growth and retention of Key Accounts for a wide range of organizations. Service-centric leader dedicated to fueling revenues, enhancing client experience and achieving top brand loyalty. Highly adept in performing within high-pressure and deadline driven environments, driving full sales lifecycles with focus on territory expansion.
Skills
· Business Growth, Development & Planning
· Relationship Selling
· Trend Forecasting
· Account servicing Skills
· Strategic Planning
· Competitive Market Intelligence
· Opera II
· Order Processing & Management.
· CRM Systems
· Sales Reporting & Record Keeping
· High Impact Proposal presentation
· Sales Lifecycle Management
· Performance Management
· Services Optimization
· Business Process Optimization
· Sales Administration
· Territory Management
· Inside & Outside sales
· Contract Negotiations
· MS Suite
· Brand Management
· Tactical Planning
· Vendor Relations
· Vendor Management
· Key Account Management
· Consultative Selling
· Solutions Selling
· Product Launches
· Market Positioning
· Lead Prospecting
· Networking Skills
· Business Consultancy
· Scripting Expertise
· Oral & Written Communication
Work Experience
BUSINESS DEVELOPMENT MANAGER – FinAccess Global LLC | Nairobi Kenya (October 2019 – Present)
FinAccess Global LLC is a digital world class finance infrastructure company for Micro Finance Institutions (MFIs) in growth markets across Africa.
We provide a growth engine for modern micro-finance businesses in emerging markets through the use of convenient and easy to access fintech solutions enabling financial inclusion.
Key Accomplishments:
· Identifying sales leads for fintech solutions amongst the Micro Finance Institutions (MFIs) in Kenya.
· Pitching for Fincore and Sacco Plus fintech products to MFIs and Savings and Credit Co-operative Societies (SACCOS) for enhanced membership management and financial inclusion amongst their customers located in both urban and remote rural locations.
· Maintaining good working relationships with new prospects and developing growth strategies and plans for the financial services industry in Kenya.
· Monitoring the development of the fintech products market in East Africa and providing the FinAccess Global LLC management with timely market feedbacks.
KEY ACCOUNT MANAGER – Doshi Group of Companies | Hardware Division, Nairobi Kenya (Jan 2016 – May 2019)
Doshi Hardware is a regional household name for the last 8 decades in the manufacture and trading of general hardware, tools, complete building solutions and safety products.
Key Accomplishments
· Played a pivotal role in the business development activities for Irwin Record tools, Heyco tools and Lasher Agricultural tools, Bosch,Makita and Deewalt industrial tools, Bossini and Pegler Valves, Godrej locking solutions, Jaquar Complete bathing solutions,3M Safety products and an array of global general Hardware brands by networking with prospects and valuable customers at the regular Architectural Association of Kenya, Institute of Engineers of Kenya, Association of Civil Contractors of Kenya, Homes Kenya and other regional industry stakeholder events and exhibitions.
· Strategized and implemented successful approaches to revitalize underperforming product lines and create profit generating enterprise with consistent revenue streams.
· Researched and identified opportunities for account growth, account penetration and market expansion in the building and construction industry in Kenya and East Africa as a whole.
· Created reports and presentations detailing business development activities by our organization for the building and construction industry in the Kenyan market.
· Leverage strategic planning to penetrate key accounts in the building and construction industry and the real estate sub-sector in East Africa using the customer relationship applications.
· Successfully convinced clients to purchase instead of leasing Agricultural/Industrial tools and assorted hardware products to minimize revenue losses to competitors and extend individual client investments.
· Elevated Account Management by predicting potential competitive threats and outlining proactive solutions in conjunction with other team members.
· Secured high value accounts in the building and construction industry in Kenya through consultative selling, effective customer solutions and promoting compelling business opportunities especially in the bathing segment in Kenya.
· Represented company and promoted products at conferences and trade exhibitions and associations meetings for Architectural Association of Kenya, Women in Real Estate, Board of registration of Architects and Quantity Surveyors, Institute of Engineers and other stakeholder events.
· Maintained responsibility of sales contracts, negotiations, reporting, servicing management and retention of Key accounts over USD 40 million annually.
· Reached out to potential customers via telephone, email and in-person inquiries consistently exceeding quotas through penetration of new accounts.
· Drafted and enacted agreements for the Jaquar Complete bathing solutions,Godrej locking solutions, plumbing fittings, general hardware and an assortment of global hardware brands with industry stakeholders such as government agencies,contractors,engineers,interior designers, construction project managers,architects,developers,plumbers,clients and end-users in East Africa.
· Established agreements for expansions of licenses and warranties/aftersales service fast-tracking all through to product replacement for global complete building solutions brands.
· Consistently achieved top ranking in revenue and profit growth.
· Provided servicing management and retention of Business to Business and Business to Consultant accounts worth over USD 30 million annually by growing both new and existing accounts using skilled sales support .
· Participated and actively engaged in strategy meetings with other industry stakeholders in East Africa.
· Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
· Helped incorporate product changes to drive customer engagement and firm profits.
· Coordinated innovative strategies to accomplish objectives and boost long term profitability.
· Completed and submitted weekly, monthly and yearly reports to enhance executive decision making.
· Devised effective sales and promotional initiatives for the market whose impact turned out to be beneficial with an exemplary turnaround of 2 years.
· Developed and promoted account management personnel into leadership positions to drive the company growth.
· Supervised a team of 10 Account Managers in account management and market development activities.
· Scheduled promotional activities for our complete building solutions products in accordance with available inventory and staff resources.
· Accomplished industry leading success for building project contractors, interior designers, plumbers and developers through organization of regular customer engagement meets and trainings to equip them with the basic installation, warranty, design, research and development and any other relevant information regarding our portfolio.
· Succeeded in growing the brand’s visibility in the country and was also amongst pioneer building consultants who helped to grow the local annual turnover to over USD.8 million within 3 years.
· Devised SWOT analysis to create and execute business plan supporting achievements of established quotas in the building and construction industry in Kenya and East Africa.
ACCOUNT MANAGER – Doshi Group of Companies | Hardware Division, Nairobi Kenya (2012 – 2015)
Doshi Hardware is a regional household name for the last 8 decades in the manufacture and trading of general hardware, tools complete building solutions and safety products.
Key Accomplishments
· Identified key products, services and customers and used the data to devise innovative sales and market plans enabling dramatic growth in our organization.
· Ensuring any other individual and group Key Performance indicators and fast-tracked and attained.
· Carrying out customer relationship management activities within Kenya; including but not limited to visiting the existing and prospective general hardware, tools, building solutions, plumb ware and fittings customers across Kenya.
· Boosted sales from B2B, B2C and B to Consultants channels for our building solutions products in Kenya by more than 100% from 2013 to date in the process surpassing my monthly targets of USD 0.1 million.
· Implemented marketing strategies for standalone, fully integrated complete building solutions to meet demands of the building and construction industry and the real estate sub-sector in East Africa and Kenya.
SENIOR MARKETING OFFICER – Sunda International Housemart Company Ltd. Nairobi, Kenya (2010 – 2012)
House Mart Co Ltd a branch of Sunda International Company Ltd, was established in Dec 2009.
Key Accomplishments
· Participated in the initial successful product launches for the Frecian sanitary ware and the Twyfords ceramic tiles and Softcare baby diapers brands in Kenya.
· Built brand awareness and general leads while managing internal and external marketing campaigns for building materials, sanitary ware, general hardware and FCMG household goods in Kenya and East Africa.
· Actively participated in growing the monthly sales turnover of the local branch of the Chinese multinational from USD 1.2 million to USD 150 million and above annually within three years of operation in Nairobi Kenya.
· Orchestrated launch of 4 new products to expand market share and generate USD 2 million annually.
· Planned and executed events and marketing programs doubling the number of qualified leads within 2 years.
· Territory management for Business to Business, Business to Customer and Business to Consultants channels.
· Collaborated with senior sales, production and other business development executives to create best practices marketing initiatives and media positioning for vertical markets.
KEY ACCOUNT MANAGER – Great Presentation Company, Nairobi, Kenya (2009 – 2010)
Key Accomplishments
· Negotiated, prepared, signed and closed long-term agreements with new clients for Smart interactive boards, audio-visual and boardroom upgrade and training solutions to corporates and education institutions in Kenya.
· Established relationships with key decision makers within customer’s organization to promote growth and retention of Smart interactive boards and audio-visual products.
SENIOR SALES REPRESENTATIVE – Preson Contractors Limited, Nairobi Kenya (2007 – 2008, 1999 – 2001)
Key Accomplishments
· Customer care and support activities, Sales and Market Development for Liquid detergents and disinfectants for broad-spectrum activities, supervision of the cleaning services department and junior sales staff.
SALES EXECUTIVE – Cellmart Communications Limited (2003 – 2006)
Key Accomplishments
· Market growth and development and Sales of Safaricom Postpaid and Prepaid products and service and conducting general Safaricom sub-dealer staff products and services training
Education
Academic Training
Bachelor of Business Administration & Management (Management Option) – St. Paul’s University (2015 – 2019)
Kenya Certificate of Secondary Education – Maranda High School (1991 – 1994)
Kenya Certificate of Primary Education – Misori Kaugagi Primary School (1983 – 1990)
Professional Training
Attended a Training on 360 Degrees from Traditional Selling – Sandler Training Institute | Nairobi (May – Sept 2014)
Advanced Diploma in Marketing – Institute of Commercial Management | United Kingdom (Jan 2007 – June 2008)
Referees
Mr. David Muthee Njuguna
Business Development Manager
Blount International | Kenya
david.muthee@blount.com
+254-724 172732
Mr. Amos Musembi
Senior Account Manager
Dosh & Co. Hardware Ltd
amos.musembi@doshigroup.com
+254-725775115
Mr. Michael Ogutu
Marketing Manager
Intersol Kenya Ltd
michael. ogutu@intersol.co.ke
+254-20-2452550 /0720 769704