EXPERIENCE SUMMARY__________________________________________________

·         An accomplished, focused, and adaptive Inside Sales Management professional with the ability to create short-term sales that deliver profitable results. Leveraged skills in providing Inside Sales and sales support, meeting, and surpassing sales quotas by working with diverse groups of individuals in a high-expectation environment.

·         Dedicated and persistent professional recognized for contributions to sales figures, territory expansion and new account development.

·         In-depth understanding of the sales cycle process and remain focused on customer satisfaction throughout all stages.

·         Experienced, “fearless” cold-caller, negotiator and closer.

·         Holds distinction in employing best practices that improve efficiency, reduce operating costs whilst increasing productivity.

·         Characterized as an efficient client coordinator, combining communication, problem-solving skills, and team coordination capabilities to enhance organizational objectives.

WORK HISTORY_______________________________________________________

April 2008- June 2020
Construction Specialties ME LLC (UAE, Oman, South Africa, North Africa, Maldives, Kazakhstan, Nepal, Sri Lanka)

Inside Sales Representative / Senior Inside Sales Coordinator

Career Elevation:

An illustrious and progressive career with the organization, showcasing vertical career movements with proven achievements and increasing responsibilities at Construction Specialties ME LLC

·         2019: Inside Sales Rep /Senior Inside Sales Coordinator

·         2017: Senior Inside Sales Coordinator

·         2014: Sales Coordinator

·         2012: Marketing coordinator

·         2008: Estimator

Key Achievements:

·         Successfully developed and implemented a long-term, loyal customer base in UAE, Oman, Africa, Maldives, South Africa, and Kazakhstan region.

·         Acknowledged with “Customer Whisperer” and Employee of the quarter numerous times.

·         Produced new accounts and generated revenue through external sales by negotiating and closing jobs over the phone up to the value of USD 150,000 – 200,000 annually for jobs within UAE, Oman, Africa, and other regions – therefore increasing sales up to 30 %.

Responsibilities:

·         Conceptualize & execute strategies to drive sales to augment turnover & achieve desired targets. Analyze gaps and highlighted key growth opportunities.

·         Assess business potential, devised strategies by identifying new streams for revenue growth.

·         Recognize opportunities, build relationships, and turn cold canvassing into sales by employing consultative selling skills.

·         Review market response/requirements and communicating the same for accomplishing business goals. Effectuate pre-planned strategies for the accomplishment of performance milestones.

·         Produce predictable revenue and working on CRM – Salesforce for the management of projects.

·         Qualify prospects for assigned sales representative within assigned territories by employing the contact management database. Convey the benefits of products/services & generate customer interest.

·         Develop plans to acquire new customers or clients through direct sales techniques and cold calling.

·         Guide team members in the accomplishment of business objectives; set up team priorities & performance objectives.

·         Derive actionable insights, mainly in business operations performance; developing operations from scratch while planning risk mitigation tactics to ensure the smooth running of operations

·         Develop technical submittals and compliance statement.

·         Function closely with the “Market and Specifications Developer” in specifying projects in the design stage.

·         Coordinate with Sales administration on aspects of pricing, sourcing, and bidding with responsibility for making commercial decisions and achieving targeted margins.

Precision Plastic Products Co (L.L.C) – Al-Tayer Group

Sales and Marketing Coordinator

Key Achievements:

·         Dexterously delivered excellent support to GM’s secretarial activities and efficaciously achieved 100% accuracy in preparation of sales analysis reports.

Responsibilities:

·         Handled the activities for achieving increased growth & profitability. Produced Sales Analysis Report, Item Wise Sales Report, Rejection Reports, customer complaints reports.

·         Maintained systemized filing procedure which includes local / G.C.C documents.

·         Entrusted with the overall responsibility of sending faxes-mails and other related paperwork, maintaining up to date customer profiles; accountable for internal/ external correspondence.

·         Produced Minutes of Meeting notices and agendas.

·         Identified streams for revenue growth by establishing cost-effective plans to build customer preference. Coordinated with various professions and maintained all the necessary documents.

·         Networked with various departments mainly Accounts, Dispatch and Production. Mentored, communicated, and drove desired business and operations results as well as building sustainability.

PRIOR WORK EXPERIENCE _____________________________________________

2004-2005
Remza Fashions, Kuwait
1998-2002
Tylos General Trading, Kuwait
1996- 1998
Beautiful Boulevard, India
~References to be provided upon request~