KEY COMPETENCIES
Sales &Product Training Distributor Management Direct marketing Campaigns Product Management Competitive analysis
Market Trend Analysis Sales Promotion Planning Channel Sales Management Brand Marketing Product Presentation & launch Pricing & Budgeting
ACCOMPLISHMENTS
Global Sales Trainer for LG Electronics – One among 6 trainers globally. Exclusive Presenter for LG TV and AV product launch in the Middle East & Caucasus region. Streamlined training activities to retain #1 sales position for LG in Middle East markets. Master Trainer for ‘Train the Trainer’ program conducted in LG global subsidiaries. Profitably Managed World Class Brands / Suppliers / Products of the Gaming Industry. Developed and executed compelling and successful campaigns which acquired new customers and cross-promoted products Successfully Marketed &Launched Android based tablets and Smart phones for Intex. Performed competitive analysis to make recommendations for future company growth. Designed and Introduced Online Training modules. Represented Intex for Distree 2013 and presented for 60 Secs to fame.
WORK EXPERIENCE 1/2017 to Present Regional Product Sales Manager (Middle East & Asia) LG Electronics Gulf – Dubai Developing marketing plans, budget forecasting for sales plans, team target setting, performance reviewing & key account management. Business planning, related functions like developing existing markets, analyzing & using market intelligence for driving business expansion strategies, developing products, product pricing strategies, and managing overall product cycle PRM, established market based line charts for LG appliance categories, identified gaps in the product range & provided inputs to product council for bridging the same, implemented product launch process in Gulf ,CIS and Asian Markets Applied bottom up approach at dealer level in key markets to penetrate growth controlled retail pricing & margins at dealer outlet levels, improved brand visibility & distribution. Maintain accurate, up-dated data, budgets, PSI Reports to measure performance in key areas and be able to use this to analyze business and develop rolling sales plans, Shipments/Logistics forecast Marketing plan formulation & implementation at dealer level, enhancing display’s and SKU share, evolving innovative schemes for improving sales volumes & revenues, retail sales & related marketing campaigns. Ensure maintaining brand visibility and SKU share at store level Identifying, selecting & setting up dealer network in key markets, building strategic alliances with channel partners, broad-basing client base through effective networking & after sales support structures, stock management, and dealer management for reviewing, fine-tuning & building up dealer services.
WORK EXPERIENCE 11/2014 to 12/2016 Training Manager (Global Sales Trainer) LG Electronics Gulf – Dubai Managed Training Teams across the Middle East & Caucasus region Organize & manage product training to LG channel partners, distributors, retailers & visual merchandisers for indoor, outdoor, road shows, in-store and exhibitions. Develop study materials, competition analysis, presentations, sales talk, product scripts, pricing & training modules for complete product line up. Plan the Training Calendar for all countries, ensuring the team delivers top quality training. Research, develop and update training materials. Learning & Development performance Analysis Develop & manage branding, product positioning, message guidelines & USPs for all market channels. Generate weekly & monthly report with detailed market intelligence data. Sell out data (distributors & retailers), competition, product displays, experience zones, cut outs, banners, windows islands for marketing leads and to identify new business opportunities. Work as a product expert in exhibitions & retail market to address end user requirements, issues & provide end to end solution to ensure customer satisfaction & brand reputation. Obtain market feedback and suggest appropriate product & marketing revisions. All product launch and press release activities. Coordinate with engineering and manufacturing teams in product development activities. Stay up-to-date with product knowledge, business flow, sales process and market dynamics. Maintain complete documentations for all product related activities.
12/2013 to 10/2014 Associate Product Manager Geekay Distribution – Dubai Drive business plan for the leading brands of the world’s best Licensed Gaming Accessories Manage multiple Brands and Suppliers and build the brand image in GCC. Set Product Pricings and Margin Structures for different product categories across GCC. Responsible for Ordering, Forecasting, Launch activities, Reporting to the vendors and Cocoordinating with the Sales team (spread across GCC). Setup strategies on Wholesale and Retail product Distribution. Maintain Inventory levels, scheme Liquidation process, implement Sales plan / Offers. Project management of all product integration/launches throughout implementation. Lead the development, approval, training, and communication of new products/product changes and their associated customer, operational, system, & process impacts. Active Co-ordination with Forwarders and Suppliers for smooth running of Logistics & Supply chain Develop & conduct specialized training on new products launched and raise awareness & application of relevant subject matter
11/2010 to 11/2013 Associate Manager-Product Management and Marketing INTEX Technologies FZCO – Dubai Manage the product line of more than 150 products from IT accessories, Tablets and Smart Phones manufactured under the brand name Intex. Implement marketing strategies for product placement and sales in retail & export. Briefing and training sales team on product USP to ensure competitive advantage in the market. Managed pricing with respect to competition and offer bundles to keep up profitability. Stock planning, sales forecasting and managing the aging inventory. Development of Training Materials/Feedback forms/Training Effectiveness. USP’s, Website Updates, Contents for Marketing Communication and News letter preparation. Launched 40+ new products in a span of 1year, after careful market analysis, product planning and attributes designing. Continuously researched technical and commercial journals and magazines to bring in new products in various categories. Managed Intex’s participation for Gitex Trade and other trade shows and events.
07/2009 to 10/2010 Retail Sales & Support Packard Bell – Dubai Ensure product on-shelf visibility through various merchandising. Maintain Inventory and optimum stocks for all SKU’s. Achieve sales targets with each store of several power retailers. Reporting: Weekly Sale-out reports to Upper Management. Display and launch new models with sales promotions and marketing activities. Shared product knowledge with customers while making personal recommendations. Lead the team at GITEX Shoppers-Airport Expo and successfully completed the given sales targets.
10/2005 to 11/2008 Functional Specialist – Training Symantec – Mumbai/Cochin First point of contact for both new hire and floor training activities for Symantec EMEA US and UK. Liaise with team leaders to identify areas sales and technical training for SME’s and TSE’s . Interact with the operations to understand and plan activities to increase productivity. Analyze data to create need-based training and identify newer areas of training. Generate performance reports on the trainees and keeping the operations updated with regards to individual performances. Regularly developed new and updated existing training modules based on learning and newer management theories. Worked closely with operation and recruitment team to conduct interviews for prospective TSE’s. Handle in bound technical queries for the Symantec Products, catering to the US and UK customers. Was a part of the Backend Team for Advanced Troubleshooting. Awarded consistency in achieving Customer Satisfaction / Revenue Generation Targets. Awarded Best Tech for Months of April and August.
ACADEMIC QUALIFICATIONS:
MBA – Marketing IGNOU – Dubai, UAE Post Graduate Diploma in Marketing IGNOU – Dubai, UAE Bachelor of Science in Computer’s Bharathiar University – Coimbatore, India Diploma in Web and Multimedia Design IMAGE Multimedia – Cochin, India Certificate in Advanced Character Modeling & Animation IMAGE Multimedia – Cochin, India