Sunil Chandran
Mobile:  +97150 3422069 / +97152 6411805 
E-Mail: sunilchandran09@gmail.com

A multifaceted professional with over two decades of experience at a higher management level. Adept at managing operational verticals in coordination with internal & external departments for seamless business operations. Proven abilities to enhance and escalate productivity & operational efficiencies, planning & implementing effective control measures while curtailing cost.

CORE COMPETENCIES

Analytical – Synthesizing complex or diverse information; collects and researches data; uses intuition and experience to complement data; designs work flows and procedures.

Problem Solving – Identifies and resolves problems in a timely manner; gather and analyze information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.

Customer Service – Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.

Team Work – Balances team and individual responsibilities; exhibits objectivity and openness to other’s views; gives and welcomes feedback; contributes to building a positive team spirit; puts success of team above own interests; able to build morale and group commitments to goals and objectives; supports everyone’s efforts to succeed; recognizes accomplishments of other team members.

Delegation – Delegates work assignments; matches the responsibility to the person; gives authority to work independently; sets expectations and monitors delegated activities; provides recognition for results.

Leadership – Exhibits confidence in self and others; inspires and motivates others to perform well; effectively influences actions and opinions of others; inspires respect and trust; accepts feedback from others; provides vision and inspiration to peers and subordinates; gives appropriate recognition to others; displays passion and optimism; mobilizes others to fulfill the vision.

Managing People – Includes staff in planning & decision-making; facilitation and process improvement; takes responsibility for subordinate’s activities; makes self available to staff; provides regular performance feedback; develops subordinate’s skills and encourages growth; solicits and applies customer feedback (internal and external); fosters quality focus in others; improves processes, products and services; continually works to improve supervisory skills.

Quality Management – Looks for ways to improve and promote quality; demonstrates accuracy and thoroughness; Cost Consciousness – Works within approved budget; develops and implements cost saving measures; contributes to profits and revenue; conserves organizational resources.

Judgment – Displays willingness to make decisions; exhibits sound and accurate judgment; supports and explains reasoning for decisions; includes appropriate people in decision-making process; makes timely decisions.

Planning / Organizing – Prioritizes and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.

EMPLOYMENT CHRONICLE
Construction Industry
Company : AAA & Associates LLC., United Arab Emirates.
Department : Construction / Technical services / Labour supply
Designation : General Manager.
Duration : January 2011 – Till date

Plans, directs, and coordinates activities of designated project to ensure that goals or objectives of project are accomplished within prescribed time frame and funding parameters by performing the following duties personally or through subordinate supervisors.

The Role
 Scheduling in-house employees to meet daily, weekly and monthly goals
 Approval of tender cost estimation and assisting Business development manager with negotiation and closing the deal.
 Working with Project team to fit all budgeting, issuing purchase orders, scheduling for designated time frame completions and quality control.
 Monitoring multiple job sites for day to day communication as well as quality control for our in house and sub-contractors
 Monitor on site safe working practices, conduct short safety meeting with employees and recording the proper documentations.
 Meeting with project managers / site engineers to communicate and update progress reports with time sensitive competition of line items.
 Ordering materials for upcoming projects to keep in line with budgets.
 Exceptional people skills with the ability to present information or situation effectively.
 Assist with estimates and presentations to the client base.
 Make certain various skill and efficiency training programs are implemented to empower the team.
 Financial Planning, forecast, budgeting and reporting to Directors.
Highlights
 Responsible for Administration and operations of the group comprising three companies in Dubai & Sharjah
 Initiated diversification of services offered by the company to enhance net profit.
 Effective and inspirational leader to 28 office staffs and 220 strong work force.
 Selection, enrolment and induction of key professionals into the project management team.
 Achieved annual turnover of 18 million during the last calendar year.
 Successfully accomplished Construction, commissioning, handover of G+2 Residential / Commercial Building in Sharjah.
 Successfully accomplished Construction, Commissioning and handover of Labour camps with 82 rooms + 2 kitchen blocks + Mess + 4 toilets blocks + 6 sheds + 4 shops + 2 office blocks in Sajja, Sharjah.
 Successfully accomplished Construction, Commissioning and handover of 10 compound villa Project.
 Effectively managed refurbishment and renovation of 300 room + 8 outlets hotel building.
 Successfully completed interior fit out work in 3 office units at Onyx Tower, Dubai
 Completed and handed over 3 separate villa projects in Sharjah.
 False ceiling work at two 2B+G+20 towers in DSO, Dubai
 Complete interior work at Kings School in Al Barsha & Nad Al Sheba, Dubai.

Advertising and Events Industry
Company : MAFM LLC., United Arab Emirates.
Department : Advertising Division
Designation : General Manager.
Duration : March 2007 – December 2010

The Role
 Analyzed and prepared production budgets and timelines required to complete the projects. Held discussions with clients and modified if and whenever necessary.
 Ascertained that production did not exceed budget and was cost effective for the firm.
 Ensured that all safety and quality measures were adhered to during production process.
 Prepared various training programs with consideration for complexity of production process and designer skills.
 Enabled proper utilization of resources, reducing wastage.
 Managing and directing production processes while ensuring optimum utilization of resources to increase profit while maintaining quality and efficiency of production.
 Supervised and administered staff and equipment/machinery throughout production process.
 Responsible for costing, estimating and planning projects.
 Knowledge in developing and administering resource plans and budgets.
Highlights
 Administered all aspects of external and internal operations involving advertising, promotions, exhibition & events.
 Good track record of managing complex multifunctional projects in various environments.
 Directly supervised 4 advertising production departments with over 17 staffs.
 Developed and monitored departmental operating budget of AED 7.4 million.
 Purchased AED 900,000.00 annually in outsourcing services.
 Exhibition stand fabrication and installation in Dubai, Abu Dhabi, Alain & Muscat.
 Design, Fabrication and Installation of Window Displays for CHANEL & Polo Ralph Lauren outlets all over Middle East.
 Conceptualize, Design and Production of Berger Paints Retail Visual Merchandizing.
 Production and Installation of Retail merchandize for Berger Paints in UAE, Oman, Bahrain & Qatar.
 POS & POP production for Multi-national firms like Intel, Computer Associates, Glaxo SmithKline, Johnson & Johnson, Himalaya, Berger Paints, Sony etc.

PRECEDING ASSIGNMENTS
Consumer Electronics Industry
Company : Jumbo Electronics, United Arab Emirates.
Department : Agency Division
Designation : Asst. Manager (Sales & Marketing)
Duration : September 2002 – Jan 2007

The Role
 Prepares the annual Business Development Plan & Work Plan.
 Define and follow up of yearly targets and objectives.
 Develop and implement strategies for new products and scheme.
 Increase the company’s involvement with existing client and determine new opportunities by analyzing business needs.
 Market analysis and deliver accurate business reports.
 Other functions include new product rollouts, key account management, customer relationship development, contract negotiations, and order fulfilment.
Highlights
 Increased territory sales from less than AED 1 million to AED 2.88 million within two years, exceeding Target by 8% in 2004 and 15% in 2007.
 Introduced new product range into the market, often accomplished unseen sales of newly released products.
 Demonstrated an unwavering commitment to customer service, adding new customers while maintaining premium service levels with existing accounts.
 Surpassed all previous records in sales for Grundig product, achieved “Best regional sales award” from Grundig Middle East in 2006.
 Sustained the existing retail sales while doubled the export and institutional sales of Electrolux Products.
 Initiated Brother Products to export portfolio enhancing overall turnover.

Company : MAS Trading, United Arab Emirates.
Department : Sales & Marketing
Designation : Sales & Marketing Manager.
Duration : July 1997 – September 2002

The Role
 Direct sales and business development functions, including new product rollouts, key account management, customer relationship development, contract negotiations, and order fulfilment.
 P&L and budget responsibilities.
Highlights
 Setup a fully functional and result oriented sales and marketing division.
 Introduced company into the market with 3 brands in 1997. (Nardi – built-in appliances, Jetair – Cooker hood & Kitchen smoke extractor system, Blue Star – water coolers.)
 Exceeded the expected sales turnover on 1st anniversary of divisional operation.
 Augmented annual turnover from AED 2.5 million in 1998 to 4.5 million in 2001

Company : Khalidia Intl. Trading Est., United Arab Emirates.
Department : Sales
Designation : Asst. Sales Manager
Duration : December 1994– July 1997

The Role
 Retail & Dealer sales functions.
 Institutional & Export sales.
 Sales forecast and collection follow-up.
Highlight
 Increased the market share of Zanussi & Ariete products in Dubai.
 Doubled the sales of Nardi Built-in appliance in Dubai Market.
 Initiated, Negotiated and installed the largest project amounting to AED 1.5 million to furnish 640 apartments for Al Bustan Centre & Residence in Dubai.

Company : Al Ghandi Electronics, United Arab Emirates.
Department : Consumer Electronics
Designation : Senior Sales Executive
Duration : January 1988 – December 1994

The Role
 Retail & Dealer sales functions.
 Institutional & Export sales.
Highlights
 Work with Philips and Whirlpool Products
 Targeted potential building projects and clients for Philips Built-in appliances.
 Exclusive preference for furnishing all Emirates staff accommodations with home appliances.
 Increased sales in Philips Dictations system by targeting Cooperates and MNC’s.
 Was stationed as RAK Region in-charge for all the products under the company portfolio.

SCHOLASTICS

Horizons Computer Learning Institute Dubai, UAE
Diploma in Graphic Design & Print technology March 2007

University of Kerala Trivandrum , India
Bachelor of Arts April 1987

Mar Ivanios College Trivandrum, India
Higher Secondary School Certificate March 1985

PERSONAL PROFILE

Date of Birth: 9th September 1965
Address: P. O. Box. 55513, Dubai, United Arab Emirates
Permanent Address: Gokul, 147, P. T. P. Nagar, Trivandrum, Kerala, India.
Marital Status: Separated
Nationality: Indian
Driving License Valid UAE Driving License
Linguistic Abilities: English, Hindi, Tamil and Malayalam
References: Available upon request