Marwa salah ragab

Mobile: 0553401026

Email: Marwasalah75@hotmail.com

Career Objective:

Pursuing a challenging career in a multinational company, which offers professional development and growth potential, and to further build upon my training and experience to benefit the employer and advance my career.

I am a service oriented bilingual individual searching for a position where my strong work experience and education would be of a great asset to any office work environment .

Profile:

Ability to multitask with attention to details
Ability to work effectively under pressure within stringent deadlines
Diligent in keeping records and filling
Detail oriented , self-motivated with flexibility of working hours during busy periods
Ability to work well with all levels of internal staff, clients and vendors
Keeping myself up-to-date with new tools and methods related to my job.
Quick learner, able to adapt easily to different personalities and working styles
Fluent in English (Reading, Writing and Speaking).
Someone who has a ‘’can do’’ attitude.

Education:

High school certificate

Faculty of Law (Ain Shams University) certificate of completion of 3rd level

Work Experience:

freelancer (current status )
freelancer broker for different fields such as real estate – building materials – cars – variety of products (cosmetics – food and beverage supply )
freelancer in document translation.

Khier Management Consultancy FZE– as Office Manager (1/2014 – 3/2017)  Ajman

Reports to : the chairman

Duties & responsibilities :

Act as a first point of contact for the executives business partners and also a team member
Manage and coordinate senior executive calendars , organize meetings and appointments with     efficiency and accuracy .
Prepare reports , memos , letters , translation and interpreter for non English speaker
Book and arrange travel agendas for the chairman of the company
Read and analyze incoming memos, submissions and reports to determine their significance and     arrange their distribution accordingly
Document filling ,keeping records and reports and archived material .
Monitor , track and follow up on results with all concerned to ensure their achievement to deadline
Support with preparation for events and conference and training workshops.
Handling incoming telephone calls and emails. dealing with all deliveries and couriers

Platinum Interior Designs – as Receptionist and Secretary (8/2013 -12/2014 ) Dubai

Reports to: General Manager

Duties & responsibilities :

Meeting and greeting all visitors , informing relevant associates about arrival
Scheduling appointments and coordinate meetings, travel arrangement for the General Manager
Composing business correspondence ,marketing the company’s services
Receiving and redirecting incoming telephone calls and emails. dealing with all deliveries and     couriers
Handling all translation from Arabic to English and interpreter for non English speaker
Using computer for Microsoft Office (Word, Excel, outlook) and other applications
Doing all related tasks that may be assigned by the Company.

Emirates Grand Hotel – Emirates Vacation Club – as Receptionist (1/2013 – 7/2013 ) Duabi
Reports to: senior receptionist

Duties & responsibilities :

Meeting and greeting all visitors , informing relevant associates about arrival
Ensuring they complete the registration form  , inform the relevant member of staff of their arrival
Dealing with all enquiries in a professional and courteous manner , in person , on the telephone or     via e-mail
Ensuring that registration forms , vouchers , stationeries , etc are ready prepared at the start of each     day
Receiving and redirecting incoming telephone calls and emails . dealing with all deliveries and     couriers
Updating  in a timely and accurate manner the client details and all necessary information about     tours in SPI system , maintain computerized and manual records and ensuring they are kept up to     date , including entering data and undertaking searches on database
Issuing voucher gifts for the customers , explaining terms and conditions , ensuring the vouchers     numbers are correctly entered , keeping a tracking record
Ensuring the reception area is kept neat and tidy at all time and display a professional appearance
El Marwa Car Registration Services and Translation Services – as An Executive Secretary (11/ 2011 – 1/2013)  – Dubai
Duties & Responsibilities:

Creating various reports based on manager request
Managing visitors and servicing customers regarding to their requirements
Scheduling appointments and coordinate meetings , travel arrangement
Composing business correspondence to different government department
Handle all the translation from Arabic to English and vice versa
Managing incoming and outgoing mail, faxes, emails and courier
Handle independently a translation service branch
Using computer for Microsoft Office (Word, Excel, outlook) and other applications
Doing all related tasks that may be assigned by the Company.
The Holding Company For Maritime and Land Transport  – IT Department – as an Executive Secretary Personal Assistance for the IT Manager  (11/ 1996 -11/ 2011 )  Alexandria – Egypt
Duties & Responsibilities:

Managing incoming and outgoing mail, faxes, emails and courier
Organizing periodic cleaning of office
Composing business correspondence independently
Creating various periodic reports based on manager request
Scheduling appointments and coordinate meetings
Performing file maintenance, photocopying
Archiving documents, folders and books and arrange them according to categories
Operating office equipments such as fax machine, telephone system, copier machine
Using computer for Microsoft Office (Word, Excel, PowerPoint) and other applications
Data entry /Data encoding for any business software that company is using
Handle all the translation from Arabic to English and vice versa for (web site of the company – letters –     memos).
Doing all related tasks that may be assigned by the Company.
Personal  skills :

Excellent personal presentation as first point of contact with the customer
Strong communication and interpersonal skills , able to demonstrate good judgment discretion ,     ability to communicate confidently and professionally with all levels
Excellent speaking , writing and reading  skills in Arabic – English

Training course :

Completed successfully the training course of Methods of writing legal memos and legal contracts     2015
Completed successfully the training course of Developing Skills Of Private Assistance 2012
Completed successfully the training course of Diploma In  Office Management  2011
Completed successfully the training course of Developing Of Secretarial Skills 2010

Computer Skills:

Ms office all versions – all windows versions

Internet

Language Skills:

Arabic    Mother Tongue

English    proficient in spoken and written English

Personal Data:

Date and Place of Birth:     25th January, 1975 – Alexandria, Egypt

Marital Status:     single

No. of Dependents:      two

Religion:     Muslim

Visa Status:    cancelled visa

Address:    Dubai