Manoj Nair

Wats App +91 8860904745 |    nair.marc@gmail.com  |  https://www.linkedin.com/in/manojnnair/

 

The knack to build profitable, high growth organizations & performance-driven business units

 

CAREER SUMMARY
As a Regional Business Manager, I have led 4 Bose subsidiaries in varied geographies like Japan, Australia, Middle East & India to grow their sales, profits, new business models, and teams over 18 years in highly visible business management roles.  As a global and regional head of business, I have led business development, significant business transformation, strategic planning, product launches, forecasting & budgeting, P&L management, real estate footprint, customer-centric experiential retail, channel partner management, B2B business, and team management for businesses up to $250M. More recently I have moved from a country to a regional role to lead & transition APAC business.

 

I am seeking a role that is stimulating and has a sense of building an experience (an organization, a product, a team) that makes a difference in people’s day to day life.  I am skilled in leadership, entrepreneurial mindset, business partnering, communication, stakeholder, people management, and operating at executive level.  I have collaborated with leaders, teams, and other functions across geographies and brought in new perspectives to successfully exceed business targets by millions of dollars. I have a history of effective people management, hiring, and development, in multi-cultural & multilingual environments.

 

Professional Experience

Working with Bose since 2002-2020

Bose Singapore Pte. Ltd:                                                                                                   Nov 2018-Mar 2020
Regional Retail Asia Pacific Manager-Global Direct to Customer

 

Main Interface –
Global Direct organization, Product Managers, other Regional Channels and Functions, Global Sales Operations, Focus Market Development, Marketing & Services, Supply Chain

Job Responsibilities –

1.       Business ownership & management of Australia & Japan market

2.       Subject matter expert to teams in the Asia Pacific direct to customer strategies

3.       Develop a commercial strategy for the Asia Pacific by working with product & channel leaders

Enterprise Impact –

1.       Strategically planned a $50M business and 200 people transition in Australia & Japan

2.       Created a detailed footprint strategy across malls for Australia & Japan

3.       Learned & implemented cultural techniques to break barriers in international markets

Detailed Description of The Role –

I seek new opportunities now as I joined my past role for a specific business transformation work that ended on 31st Mar’20.

 

I have been working with Bose for 18 years (APAC 1.4yrs, UAE 9.2yrs & India 7.7yrs). In my last role as APAC Retail Regional Manager, I was based out of Singapore office & part of the leadership team in the US.

 

I was the Retail Business Leader for Australia (15 Stores) & Japan (30 Stores) markets and advisor for business in other parts of Asia Pacific.

APAC contributes 35% of the global retail business. I was directly responsible for 50% of APAC business ie $50M & indirect business support of $100M. I had 2 country managers reporting to me and an indirect staff of 200.

 

My scope of work includes –

•            Full ownership & accountability of revenue & P&L in retail ANZ & Japan

•            Develop retail real estate footprint strategy for 45 Bose stores in Australia & Japan

•            Educate and share Global best practices within Asia Pacific teams

•            Develop a commercial strategy for APAC with Product Managers, Channel/functional leaders

•            Strategically plan business and people transition in Japan & Australia

 

 

 

Bose UAE Trading LLC:                                                                                             Sept 2009 – Oct 2018
Regional Retail Sales & Operations Manager-Consumer Audio Division

 

Job Responsibilities –

1.       Enhance market penetration by building and expanding retail channel

2.       Build brand Bose in the country and the MEA region

3.       Drive a double-digit profitable business

Job Achievements –

1.       Successfully set-up 6 Bose Stores & 8 Shop-In-Shops

2.       Built a $20M annually from ground zero & $6M from Shop-In-Shop with partners like Virgin & Plug-Ins

3.       UAE became the 2nd highest profitable retail channel globally

Detailed Description of The Role –

 

There are 3 channels (Retail, Wholesale & Export) of revenue generation at Bose UAE. I was leading one of those channels ie retail. My key accountability was to be the brand ambassador & set-up the Bose retail business which will be directly responsible for the Bose experience in the country.

 

Retail was a strategic channel for Bose to build the brand visibility and experience not only in the UAE Market but also in setting up a great example for the Middle East & Africa region.

 

In 9 years, I led with a solid team of 66 (40% of total UAE staff) members, and together we created a business of $20M annually which was 55% of UAE business and 25% of the MEA region business.

 

My scope of work in this role was –

•     Building brand Bose with extraordinary experiences to customers

•     Fully accountable for the retail P&L & Operations

•     Drive significant revenue and maintain high profitability to support other operations in the country

•     Develop & deploy various talent management tools

•     Being the SCRUM master and facilitator for MEA region

•     Be the brand ambassador for the region

 

Awards & Accolades –

·     Best Manager award for sales – 2014

·     Vice President award for “Outstanding Contribution” – 2012

 

 

Bose Corporation India Private Limited:                                                                  Feb 2002 – Aug 2009
Area Manager (North) –                                                                                                             2009

Job Responsibilities-

1.       Delivering Bose brand experience to the various cities of the country

2.       Drive business revenue & growth

3.       Collaborate with various teams to drive events in all parts of the country

Job Achievements –

1.       Set a record by growing 5 ranks within 5 years

2.       Built 15 successful stores and talented teams from west, East, South & North

3.       Implemented the large residence business model in north India with 40% margins

 

Awards & Accolades –

·     Best Manager Award – Bose India, 2007

·     Innovation Award Winner – Bose India, 2005

·     Platinum, Diamond, Gold, Silver and Bronze award winner for the Bose Olympic Contest – Bose India, 2004

·     International District Excellence Award among 800 employees across the world – Bose India, 2003

 

 

 

Past Experience

 

 

Shopper’s Stop │ Customer Care Operations                                                    Sep 2001 – Feb 2002

Core Competencies…

 

·      Execution
·      Resilient & Strategic Thinker
·      Leading Change
·      Global Collaborative Mindset
·      Leading People
·      Drive Growth/Results
·      Customer Orientation
·      Cultural Awareness
·      Communication
·      In-store Operations/Retail Real Estate
·      Market Development
·      Program Management
 

Leadership Strengths & Highlights

 

r  Strategy – Successfully led the transition of Japan from country to global, improved profitability through the right retail footprint in Japan & Australia, built a profitable, millions of dollar business in UAE

r  Channel Management:  Enhance market penetration by setting up and managing a profitable channel network as well as developing eight Store-in-stores across Virgin Megastores & Plug-Ins-ACE. Drive existing SIS in Japan department stores, set-up a B2B Large Residence business model in UAE.

r  Retail Footprint Strategy – Implemented ideal footprint strategy for my markets in Japan, Australia, UAE & India. Management of Bose Stores, Store-in-stores, Factory outlets & Pop-Ups.

r  Operations Management: Proven ability in ensuring compliance to budgetary parameters across all markets in the region aimed at accomplishment of revenue targets; forecasting & planning, collaborating with the Country Managers/Consultants/Mall leasing managers/ senior management in negotiating deals for development of new locations and stores as per global standards.

 

r  P&L Management: Skilled in aligning budgets to business planning & development operations; evaluate changing market dynamics and other related factors to realign business strategies for maintaining organizational P&L

r  People Management: History of effective people management, hiring and development, in multi-cultural & multi lingual environments.  Proven ability to remote manage teams at a Regional level – Japan, Australia, UAE & India. Aligning with Europe & US business models.

r  Launching New Products & Market Development: Leading revenue, P&L, business development, team management in Japan, Australia, UAE, & India business. Proven ability in enhancing brand awareness through organization of various promotional events; driving product launch, new product hyper-care, revise business hours based on local requirements to maximize footfall; evaluate market trends for implementing product innovations based on consumer preferences

r  SCRUM Master – Facilitator for Bose Middle East & Africa, Consumer Electronics strategy agile development. My role was to allow sales, human resource, marketing, operation team to self-organize and drive changes quickly to achieve the MEA-CE goal & strategy, in accordance with agile principles.

 

 

 

 

Qualification & Professional Development

 

Education

Bachelor of Commerce (Financial Accounting & Auditing)                      Mumbai University                                                        2001

 

Key Leadership & Training Courses –

·        Country Navigator – 2019

·        Leading Remote & Virtual Teams-2019

·        Certified Agile Lean-2017

·        Certified Global People Management Program-2016

·        Certified Bose Leadership for Action Course-2013

·        Certified Manager Workout Bose India-2012

 

 

Language & Computer Skills

Languages Known: English, Hindi, and Malayalam

Software – Microsoft Office, Microsoft Teams, Workday, Tableau, Power BI

 

 

 

Personal Interest

Traveling, Walking, Trekking, Gym